AI & Automation

360 Comms provides practical AI solutions designed to automate processes and improve customer engagement. The service includes:

• AI agents and chatbots
• Generative AI and retrieval-augmented generation (RAG)
• AI-powered customer support
• Workflow automation
• Document intelligence

These capabilities can support customer conversations, repetitive workflows and document-based tasks where artificial intelligence and automation can create practical value.

AI-Powered Marketing

AI-powered marketing connects audience understanding, content, communication and campaign information. The service includes:

• AI-powered content
• Audience and customer insights
• Personalized communication
• Lead generation and qualification
• Campaign intelligence

By connecting AI with marketing data and automation, brands can create more informed and personalized customer communication while supporting lead and campaign activity.

For wider brand strategy, campaign planning and communications, explore our Marketing Services.

Digital Platforms & Solutions

360 Comms develops digital platforms and solutions that connect customers, information, business functions and existing systems. The service scope includes:

• Custom digital platforms
• Business applications
• Customer portals
• Marketing technology solutions
• Third-party integrations

Each solution should be aligned with the digital experience or business function it needs to support, including the systems and integrations required to make it useful.

Web & Mobile

Our web and mobile capabilities cover digital experiences for customers and businesses across different devices and stages of interaction. Services include:

• Websites and web applications
• E-commerce platforms
• Mobile applications
• Landing pages
• Customer experiences

This scope supports businesses that need a website, application, e-commerce experience, focused landing page or another customer-facing digital product.

SaaS & MVP

360 Comms supports the development and scaling of software products through:

• Product strategy
• Minimum viable product development
• SaaS platforms
• Subscription platforms
• Digital product scaling

This service area connects product direction with the digital platform required to build, test and grow a software or subscription-based product.

Data & Analytics

Data and reporting help businesses understand marketing and performance information more clearly. Our capabilities include:

• Marketing analytics
• Business dashboards
• Performance reporting
• APIs and integrations
• Automated reporting

These services connect relevant data and systems to provide clearer visibility and turn information into actionable insights.

Cloud & Technology

Cloud and technology services provide the digital foundation needed to deploy and support platforms and applications. The scope includes:

• Cloud solutions
• Digital infrastructure
• Deployment and monitoring
• Scalability
• DevOps

These capabilities support the infrastructure, deployment and monitoring requirements behind digital solutions as they operate and scale.

UI/UX & Product Design

UI/UX and product design define how people move through, understand and use a digital experience. Our capabilities include:

• User journeys
• UX strategy
• Wireframes and prototypes
• Interface design
• Design systems

Together, these elements support a clear product structure and a consistent experience across screens and digital touchpoints. For wider brand identity and visual communication requirements, explore our Creative Services.

What AI and digital growth services does 360 Comms provide?

360 Comms provides AI and automation, AI-powered marketing, digital platforms and solutions, web and mobile development, SaaS and MVP development, data and analytics, cloud technology, and UI/UX and product design.

Can 360 Comms build AI agents, chatbots and automated workflows?

Yes. AI agents, chatbots, AI-powered customer support, workflow automation and document intelligence are included within the AI & Automation service scope.

Does 360 Comms provide generative AI and RAG solutions?

Yes. Generative AI and retrieval-augmented generation are included within the client-approved AI capabilities.

Can AI be connected with marketing activity?

Yes. The AI-Powered Marketing service includes AI-powered content, audience and customer insights, personalized communication, lead generation and qualification, and campaign intelligence.

Does 360 Comms develop websites, mobile apps and SaaS products?

Yes. The service scope includes websites, web applications, e-commerce platforms, mobile applications, landing pages, SaaS platforms, subscription platforms and MVP development.

What delivery models are available?

The available delivery models are white-label delivery, project-based solutions, dedicated teams and team augmentation.